Director, AI-First Customer Operations

A leading technology and content company seeks a Director of Customer Operations to drive strategic vision and manage day-to-day operations. The candidate will oversee an AI-first transformation, ensuring customer satisfaction and operational efficiency. Responsibilities include defining operational strategies, improving customer experiences, and leading high-performing teams. This role offers a salary range of CAD $142,500 to $181,500, complemented by a comprehensive benefits package.
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