DIRECTOR CHANNEL OPERATIONS

City of Toronto

Full-time toronto, on Management & Operations

Posted:

June 06, 2026

Location:

toronto, on, Canada

Job Description

Join to apply for the DIRECTOR CHANNEL OPERATIONS  role at City of Toronto . 
Job ID:  59495 
Job Category:  Customer Service 
Division & Section:  Customer Experience, CX Channel Operations 
Job Type & Duration:  Full-time, 1 Permanent Vacancy 
Shift Information:  Monday to Friday, 35 hours per week 
Affiliation:  Non-Union 
Number of Positions Open:  1 
Posting Period:  03-SEP-2025 to 17-SEP-2025 
Are you a visionary Contact Center leader with a passion for innovation, data, and emerging technologies? Do you thrive at the intersection of customer experience, operations, and digital transformation? The City of Toronto is seeking a Director Channel Operations  to lead the modernization of its service delivery model—someone who is client-centered, tech-savvy, and AI-focused,...
                

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Job Overview

Job Type: Full-time

Location: toronto, Canada

Posted: June 06, 2026

Deadline: July 16, 2026