Director, Consumer Experience Lead, SEA

Mondelēz International

Full-time Malaysia, Selangor Advertising, Marketing, Promotions, Public Relations, and Sales Managers

Posted:

June 13, 2026

Location:

Malaysia, Selangor, Malaysia

Job Description

Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It With Pride.
This role will lead a team of cross-functional & market specialists todesign intelligent brand experiences that move peopleand drive digital transformation – in service of BU brands. Member of the BU Marketing LT.
How you will contribute
1. Set and drive the CX vision and strategy
Champion the CX purpose and embed “Design intelligent brand experiences that move people” across BU brands
Architect and implement the annual BU CX roadmap in line with Marketing BU & Global CX priorities
Ensure all brand experiences are designed holistically across the full POE (Paid, Owned, Earned) ecosystem including d-Commerce.
Translate consumer data into actionable experience strategies that deliver measurable brand and business results.
Ensure CX Journ...
                

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Job Overview

Job Type: Full-time

Location: Malaysia, Malaysia

Posted: June 13, 2026

Deadline: July 23, 2026