Director, Cross Border Digital Channel and Client Experience Strategy

Royal Bank of Canada>
Full-time Toronto, Ontario Advertising, Marketing, Promotions, Public Relations, and Sales Managers
Posted:
March 23, 2026
Location:
Toronto, Ontario, Canada

Job Description

Job Description

What is the Opportunity?

The Director, Cross border Digital Channel and Client Experience Strategy is responsible for the overall digital client experience, including development of end-to-end client journey mapping to drive digital channel prioritization and backlog based on voice of client and ‘moments that matter’ (e.g. onboarding, life events).  The role provides senior level product management and oversight of digital acquisition and service channels and owns the cross border digital client experience strateg...

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Job Overview

Job Type: Full-time
Location: Toronto, Canada
Posted: March 23, 2026
Deadline: May 02, 2026