Director, Customer Experience

Cisco
Full-time Melbourne, Australia other-general
Posted:
June 06, 2026
Location:
Melbourne, Australia, Australia

Job Description

**Meet the Team**

**Join Cisco's Customer Experience (CX) team and be a part of an exciting transformation! We're reshaping our CX Operating Model to deliver more personalized, proactive, and predictive interactions. As a key player in this journey, focus on value creation for customers across the whole portfolio of products, software, and services. You will help customers maximize the value of their Cisco technology investments. Your role will be crucial in encouraging deep trust and building lasting links with our customers.**

**By joining us, you'll work in a dynamic and innovative environment that values simplicity and customer centricity and work to foster a coordinated, outcome-driven approach to customer engagement. Ensure that every interaction is aligned with the customer’s needs and accelerates their ability to realize outcomes effectively.**

**We celebrate diversity and believe that varied perspectives drive innovation and excellence. You'll collab...

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Job Overview

Job Type: Full-time
Location: Melbourne, Australia
Posted: June 06, 2026
Deadline: June 10, 2026