Director Customer Service & Operations

SITA

Full-time Barcelona, Catalonia Operations Specialties Managers

Posted:

March 02, 2026

Location:

Barcelona, Catalonia, Spain

Job Description

Overview
WELCOME TO SITA FOR AIRCRAFT BUSINESS UNIT
SITA's Aircraft Business Unit makes flight operations, air traffic management and aircraft maintenance more sustainable and efficient by enabling collaboration between people and organizations in the air transport industry through:
Communication  connecting aircraft and people around the world.
Data & Platform - Turning aircraft data into valuable insight for the entire industry.
Applications  Empowering the industry with user-friendly tools that make flight operations more sustainable and efficient.
Ready to redefine air travel? The journey starts here, with you at SITA.
ABOUT THE ROLE & TEAM
The Director Customer Service & Operations (CS&O) leads the global Service Operations organization within SITA For Aircraft, ensuring worldclass operational service delivery, customer satisfaction, service continuity, and product performance. 
Evolving in...
                

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Job Overview

Job Type: Full-time

Location: Barcelona, Spain

Posted: March 02, 2026

Deadline: April 11, 2026