Director, Customer Success: Growth & Retention Leader

A leading Canadian fintech startup is seeking a Director of Customer Success to enhance onboarding processes and drive customer engagement. You will lead the Customer Success strategy, maximize Total Payment Volume, and foster long-term customer relationships. The ideal candidate will have over 7 years of leadership experience, a strong understanding of financial services, and a passion for customer satisfaction. The company offers competitive compensation and a hybrid work environment with a focus on collaboration and employee growth.
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