Director, Customer Success Management

Director, Customer Success Management – Salesforce

Join Salesforce in leading the strategy for Signature Success Plan renewals and growth across teams, aligning closely with Territory, Renewals, and Success Plan Sellers.

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. It focuses on ambition, action, and innovation, with AI and core values at the heart of everything we do.

Position Description

We are looking for a leader to join our Tableau Team in our Regulated Industries Portfolio (Specifically Canada (CAN) and Financial Services (FINS)) in Account Success. The role leads the strategy for Signature Success Plan renewals and growth across teams, aligning closely with Territory, Renewals, and Success Plan Sellers. An ideal candidate has a strong background in Customer Success strategies, trends, and outcomes at the enterprise level.

Responsibilities

• Lead a...