Director - DTC Partner Operations, MS NOW

Reporting to the Sr. Director, DTC Business Operations, the Director of DTC Partner Operations will own the strategy and senior relationship layer of MS NOW’s growing growth and community partnerships portfolio. This role defines which partners we pursue, owns enterprise and executive-level relationships, and builds the frameworks and standards the team executes against.

The Director will lead the DTC Partner Operations team, represent the function in cross-functional planning conversations and ensure the portfolio is delivering against MS NOW’s business goals.

The ideal candidate is a strategic operator who can develop and own senior relationships, think clearly about where to focus the business, and build the operational foundation a growing partnerships team needs to scale.

Responsibilities:

• Define the DTC partner outreach strategy — including target segments, priority partners, and sequencing
• Own seni...