Director, Enterprise Customer Success

As a Director, Enterprise Customer Success, you will hire and develop multiple teams, coaching first line managers and individual contributors to success. You'll be expected to seamlessly shift between high-level strategy and detailed execution in an effort to create alignment, trust and buy-in over time. This role ultimately impacts our customer experience and retention at scale.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You'll Do:

• Lead and develop a team of managers distributed across the APJ region
• Leverage data and feedback from your team to maintain an intimate understanding of potential customer experience issues and renewal risks so they can be acted on as early as possible
• Work closely with your management team and...