Director, Global Shared Services Hub

Manulife Insurance Berhad
Full-time Kuala Lumpur, Kuala Lumpur Other
Posted:
February 24, 2026
Location:
Kuala Lumpur, Kuala Lumpur, Malaysia

Job Description

We are reimagining the Finance function; establishing ways of working that will enable our teams to benefit from the investments that we are making in people, processes, technology and setting up a function fit for the future. Under this model, in‑market teams will focus on strategic business partnering and decision‑making support, while operational activities will scale within our redefined Global Shared Services (GSS).

The Director of GSS will serve as the liaison between in‑market teams and our Finance Shared Service Centres (FSSC). Their role is to drive operational excellence and quality, with a strong emphasis on improving Finance customer outcomes and building our future talent pipeline. We’re looking for a candidate who demonstrates a strong operational processing background including a strong focus on efficiency and risk mitigation and who is also a collaborative, transparent change agent who can create and communicate a vision and engage individuals to work towa...

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Job Overview

Job Type: Full-time
Location: Kuala Lumpur, Malaysia
Posted: February 24, 2026
Deadline: April 05, 2026