Director, Head of Integrated Facilities Management (IFM) for Asia

**The Director, Head of IFM for Asia will lead the strategic and operational delivery of Manulife’s Integrated Facilities Management program across all Asian markets. This role is responsible for driving efficiency, sustainability, and service excellence in workplace operations, ensuring alignment with global CRE standards and business objectives. The successful candidate will act as the primary liaison between Manulife and IFM service partners, fostering strong governance, innovation, and continuous improvement.**

**Position Responsibilities:**

+ Develop and execute the IFM strategy for Asia, ensuring alignment with global CRE objectives and regional local business priorities.
+ Drive operational excellence and cost optimization across all facilities management services.
+ Oversee IFM vendor performance, ensuring adherence to SLAs, KPIs, and contractual obligations.
+ Lead governance forums with service providers and internal stakeholders to monitor performa...