Director, Hospitality Services & Scotiabank North Operations

Scotiabank

Full-time Toronto, Ontario Other Management Occupations

Posted:

March 03, 2026

Location:

Toronto, Ontario, Canada

Job Description

Is this role right for you?
 In this role you will:
Lead and drive a customer focused culture across Hospitality teams to deepen relationships and ensure a high standard of service. 

Set the strategic direction for all hospitality services supporting large corporate events and executive meetings. 

Oversee the experience of all visitors, event requests, technical needs, and physical maintenance of meeting spaces at Scotiabank Centre and SBN. 

Establish high quality service standards and responsiveness timeframes for client and vendor interactions. 

Develop and implement catering and service standards across all locations. 

Maintain in depth knowledge of spaces, facilities, food & beverage offerings, and technology. 

Provide strategic guidance on event planning, resourcing, and customer experience. 

Lead vendor management, including policy development, escalation handling, and contract negoti...

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Job Overview

Job Type: Full-time

Location: Toronto, Canada

Posted: March 03, 2026

Deadline: April 12, 2026