Director, Hospitality Services & Scotiabank North Operations

Scotiabank
Full-time Toronto, Ontario Other Management Occupations
Posted:
March 03, 2026
Location:
Toronto, Ontario, Canada

Job Description

Is this role right for you?

In this role you will:
  • Lead and drive a customer focused culture across Hospitality teams to deepen relationships and ensure a high standard of service.

  • Set the strategic direction for all hospitality services supporting large corporate events and executive meetings.

  • Oversee the experience of all visitors, event requests, technical needs, and physical maintenance of meeting spaces at Scotiabank Centre and SBN.

  • Establish high quality service standards and responsiveness timeframes for client and vendor interactions.

  • Develop and implement catering and service standards across all locations.

  • Maintain in depth knowledge of spaces, facilities, food & beverage offerings, and technology.

  • Provide strategic guidance on event planning, resourcing, and customer experience.

  • Lead vendor management, including policy development, escalation handling, and contract negoti...
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    Job Overview

    Job Type: Full-time
    Location: Toronto, Canada
    Posted: March 03, 2026
    Deadline: April 12, 2026