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Director, Intelligent Automation & AI, Canada Operations

Manulife
Full time Toronto, Ontario Computer Occupations
Posted:
June 05, 2026
Location:
Toronto, Ontario, Canada

Job Description

The Director, Intelligent Automation & AI, Canada Operations leads the design, build, and evolution of the enterprise augmentation agent portfolio across platforms such as Azure, Power Platform, and Salesforce. This role focuses on translating prioritized capabilities into operational solutions that improve quality, accelerate cycle times, and reduce exceptions. As a product and operations leader, the Director ensures delivery of measurable business outcomes rather than just technical deployments. This opportunity enables you to shape how operational AI is built and scaled, while influencing enterprise-wide transformation and innovation.

Position Responsibilities

  • Own and manage the delivery roadmap for the augmentation portfolio across business units, ensuring clear timelines, milestones, and value realization
  • Lead solution delivery across both low-code rapid deployments and complex builds, ensuring high standards of accuracy, reliability, and adoption

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    Job Overview

    Job Type: Full time
    Location: Toronto, Canada
    Posted: June 05, 2026
    Deadline: July 15, 2026