Director of Aftersales

Full-time, Mon-Fri 8am-5pm w/ 1-hour unpaid lunch

Travel

Up to 75%

Role Overview

The Director of Aftersales provides overall leadership, management, and strategic direction for the Parts and Service departments, ensuring strong customer support, service excellence, and financial performance across all branches.

Working with the executive team and leading the Regional Parts and Service Managers, this role aligns departmental goals with Alberta AG Centre’s vision, sets high performance standards, and helps shape a customer-focused, supportive team culture under the guidance of the CEO.

Core Responsibilities

Operations & Performance Management

• Oversee and ensure the overall success of Alberta AG Centre’s Aftersales departments.
• Design and execute action plans with Regional Parts and Service Managers to meet departmental objectives and budgets.
• Monitor progress and ensure achievement of established...