Director of Business Operations

Relay is a digital banking platform that gives self-made business owners the tools and know-how to be great with money—bringing clarity, confidence, and control to every dollar earned, so they can turn hard work into lasting success. We do this by replacing financial guesswork with real visibility, transforming cash flow from a constant source of stress into a clear signal owners can use to run stronger, more resilient businesses.

We’re looking for a Director of Business Operations to join Relay’s Business Operations team, reporting to our VP of Operations. The team’s north star is to scale processes, making Relay’s business teams self-learning, AI-augmented, and faster than the market.

You’ll be the number two on the team, partnering across CX, Product, Data, Risk, Finance, and other business functions to identify the highest-impact opportunities and build the workflows, automations, operating cadences, and systems that move them. Your mission is to improve every...