Director of Certification Operations in Etobicoke

Lead certification operations at QPS Evaluation Services Inc. in Etobicoke, Ontario, ensuring compliance and driving efficiency within electrical and electronic standards. This full-time position emphasizes strategic leadership and operational excellence.
As a Director within our TIC organization, you will oversee end-to-end certification operations and ensure alignment with corporate objectives. Your role includes managing profit and loss, developing KPIs, and supporting quality initiatives in certification services. Collaborating closely with various departments, you will ensure the delivery of scalable, high-quality services across regions.
Key Responsibilities:
• Provide leadership for laboratory certification operations
• Establish operational strategies to enhance efficiency
• Develop and track KPIs and SLAs
• Manage annual operating budgets aligned with targets
• Monitor financial performance and drive corrective actions
Requirements:
• Bachelor’s degr...