Director of Client Experience and Operations

Enhance client engagement as a Director focused on client experience and operational management in brokerage. Ensure seamless deal execution and structured communications across all interactions.

This leadership role emphasizes direct collaboration with senior brokers to guarantee organized and efficient client engagements. Your responsibilities will include managing complex mandates, drafting essential documentation, and maintaining clarity among all parties involved. You will establish a structured workflow that enhances the overall client experience and oversight within the brokerage environment.

Key Responsibilities: • Maintain clear communication with clients and stakeholders • Manage critical leasing and advisory documentation • Drive the execution of key transactional activities • Coordinate actions across brokers and legal teams • Ensure accountability and visibility on ongoing projects

Requirements: • Senior experience in transaction management or cl...