Director of Client Operations, Enterprise Accounts

About Us

SMG Holdings LLC is a leading facilities management and service solutions company focused on delivering reliable, scalable maintenance support to multi-location brands. Since 1996, we have been committed to delivering exceptional customer experiences and maintaining long‑term relationships with our clients. We are a dynamic, experienced team looking for an equally passionate client‑driven team member to join us in redefining service excellence in the facilities management industry.

Role Summary

As Director of Client Operations, Enterprise Accounts, you will serve as the strategic leader responsible for the health, retention, growth, and overall success of SMG's client relationships. This role is for our Red Bank, NJ headquarters -- full‑time on‑site preferred with hybrid options to be considered for the right candidate.

You will lead the Client Success and Account Management functions while serving as the critical link between our clients, O...