Director of Client Partnerships

Director of Client Partnerships oversees the full client servicing function. This role is responsible for driving client satisfaction, strategic growth, and operational excellence across all key accounts. Director of Client Partnerships works closely with cross-functional teams to deliver impactful marketing solutions and ensure top-tier execution.
Key Responsibilities
1. Client & Relationship Leadership
Act as the primary senior contact for key strategic clients.
Build strong client partnerships by understanding business challenges, goals, and industry landscape.
Lead strategic planning, quarterly reviews, and long-term growth discussions.
Manage escalations, contract negotiations, and ensure high client satisfaction.
2. Team Leadership & People Development
Provide coaching, mentorship, workflow guidance, and performance reviews.
Ensure the team delivers high-quality work, meets KPIs, and follows best practices.
Foster collaboration between accounts, stra...