Director of Client Services at Salvation Army

Lead the Client Services team at The Salvation Army, ensuring high-quality, evidence-based care in Toronto, ON. This full-time role focuses on clinical excellence and program success while managing budgets.
In this leadership position, you will report to the Assistant Executive Director, driving performance and consistency within treatment and housing programs. You will oversee a dedicated team while fostering partnerships with key stakeholders to enhance service delivery. With at least five years of relevant experience, your role will center on achieving clinical goals and maintaining accreditation standards.
Key Responsibilities:
• Maintain clinical performance indicators above expectations
• Lead recruitment, onboarding, and training of program staff
• Collaborate with partners to ensure service delivery excellence
• Regularly review financial performance of programs
• Prepare compliance and quality improvement reports
Requirements:
• Master’s Degree or eq...