Director of Customer Operations

Do you believe great businesses are built by serving both internal and external customers at a high level? Do you see operations as opportunities to improve performance, drive efficiency, and scale a business? 

Would you appreciate working in a dynamic entrepreneurial environment  with high growth goals?  We are 25% of the way into implementing a business operating system called EOS that is creative, challenging, and rewarding all at the same time.  Curious?  Look it up and reach out to us.

Fire Protection Services, LLC is seeking a Director of Support Operations to join our Strategic Management Team. This is a hands-on leadership role responsible for execution, accountability, and continuous improvement across back-office and support functions.
What You’ll Own

+ Scheduling Team

+ Service Coordinators

+ Billing Team

+ Customer Service / Front Office

Key Responsibilities

+ Oversee daily support op...