Director of CX Service Excellence

As you contemplate your future you might be asking yourself whats the next step? Start your journey with us

We are looking for a strategic datadriven and visionary leader to join our Customer Experience CX Leadership Team Reporting directly to the Chief Customer Experience Officer the Director of Service Excellence will be the architect of our customer journeys and the guardian of our interaction quality driven by AI

Why eDreams ODIGEO

Join the worlds leading travel subscription platform and one of the largest ecommerce businesses in Europe

Millions of customers every year across 44 markets 5 brands over 8 million Prime members since launching in 2017

More than 100 million searches per day on our websites more than 6 billion AI daily predictions

Over 1800 employees More than 60 different nationalities from all continents 99 permanent contracts

Were the worlds leading travel subscription platform a...