Director of Digital Brokerage Operations at Alpaca

Lead innovative digital asset operations with Alpaca, a pioneer in brokerage infrastructure. This remote position champions trade operations, customer engagement, and team management across the globe.
As a Director at Alpaca, you will harness your expertise in trading operations, particularly in middle and back-office settings. You'll oversee US spot and Bahamas derivatives exchange operations while guiding a customer-focused team delivering 24/5 service. Your role will influence the enhancement of operations, customer satisfaction, and the development of automated trading systems.
Key Responsibilities:
• Lead US spot and Bahamas derivatives exchange operations
• Build and manage a global trade operations team
• Engage with customers to provide world-class service
• Review and resolve trading discrepancies
• Oversee account reconciliations and process corrections
Requirements:
• Experience in middle/back office operations for brokerage or crypto exchange
•...