Director of Global Collections Operation (BPO)

The Director of Global Collections Operation will lead and optimize the collections process across multiple regions, ensuring efficiency and compliance with industry standards. This role involves strategic oversight of the collections team and collaboration with various departments to enhance operational performance.

• Develop and implement global collections strategies.
• Manage and mentor a diverse team of collections professionals.
• Analyze performance metrics and drive continuous improvement initiatives.
• Ensure compliance with legal and regulatory requirements.
• Collaborate with finance and customer service teams to resolve issues.
• Report on collections performance to senior management.

The ideal candidate will possess a blend of technical expertise and leadership skills, with a proven track record in collections management.

• Experience in BPO o...