Director of Guest Experience & Quality

Sofitel is seeking a Guest Experience & Quality Director to lead operations in Ras Al Khaimah, UAE. This role focuses on enhancing guest experiences through strategic standards and exceptional service delivery.

The ideal candidate should have a minimum of 7 years in hospitality management and a proven track record in quality assurance and team leadership. Responsibilities include developing guest experience strategies, managing budgets, and ensuring compliance with hospitality standards.