Director of Legal Service Design at McCarthy Tétrault

Lead innovative legal service design with McCarthy Tétrault. This role focuses on creating efficient delivery processes and managing client engagements in the rapidly evolving MT❯Forge team.
As the Director of Legal Service Design, you will play a crucial role in the MT❯Forge division, responsible for creating structured workflows and setting quality control standards. This hands-on position requires collaboration with lawyers, clients, and technology experts to enhance legal service delivery effectively. You will also guide junior legal professionals, ensuring optimal execution of complex tasks.
Key Responsibilities:
• Design end-to-end delivery processes for legal services
• Build playbooks and quality control frameworks for complex work
• Serve as operational lead on client engagements
• Collaborate with lawyers to enhance AI-enabled workflows
• Track and report on engagement economics and performance
Requirements:
• LL.B. or J.D. from a recognized law sch...