Director of Operations & Creative Design

Join Neo’s mission to empower Canadians through innovative design as the Director of Creative Design & Operations. This role focuses on operational excellence in a dynamic fintech environment.
As Director, you will partner closely with leadership to transform design operations and elevate collaboration across departments. You’ll implement scalable systems and processes that facilitate timely project delivery and high-quality creative output. Strong leadership and communication skills will be vital in navigating the complexities of this cross-functional role.
Key Responsibilities:
• Oversee and refine day-to-day operations of Design teams
• Implement strategies for improved organizational effectiveness
• Manage project tracking, prioritization, and operational planning
• Improve visibility into projects and team capacities
• Establish rituals and standards for operational excellence
Requirements:
• 6+ years in Design Operations or Program Management
• Excep...