Job Description
The Director of Operations provides strategic leadership and oversight for campus and facilities operations across multiple research campuses. The role ensures that infrastructure, facilities services, and operational systems effectively support world-class scientific research, innovation, and collaboration.
The Director will oversee multiple facilities management teams responsible for the delivery of integrated facilities services and ensure the seamless execution of service agreements. The role develops and implements strategies that enhance operational performance, strengthen service delivery, and drive client satisfaction across the research community.
Serving as the senior operational interface with research institutes and corporate stakeholders, the Director also acts as the primary point of contact for high-level client engagement and escalation management, ensuring strong relationships and operational excellence across all campuses.
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