Director of Operations - NHAAN Resort and Spa Hoi An, Tapestry

**Exceptional Hospitality Starts With You**
As the Director of Operations, you will oversee all operational departments, ensuring the hotel operates efficiently while maintaining the highest guest service standards. You will manage day-to-day operations, including front office, housekeeping, food and beverage, and other key departments. Your role will drive operational performance, optimize resources, and consistently meet guest satisfaction and financial objectives.
In this role, you will work closely with the General Manager, department heads, and the executive team to develop and implement strategies that enhance service delivery and operational efficiency. Your leadership and expertise will ensure all hotel functions work seamlessly to create a positive experience for guests and employees.
**Here’s what you’ll do during a typical day:**
**Leadership & Strategic Direction:**
·Provides strategic leadership to all operational departments, including front office, houseke...