Director of Operations

Hyatt Centric Sapporo is preparing to make its debut in one of Japan’s most dynamic cities—where nature, culture, and creativity converge. Located just steps from Sapporo Station, our hotel will be the perfect launchpad for curious travelers eager to explore Hokkaido’s vibrant urban energy and breathtaking landscapes. 

As Director of Operations, you will play a key role in leading the hotel’s operational strategy during its pre-opening phase and beyond. Reporting directly to the General Manager, you will oversee Rooms, Food & Beverage, Engineering, and other operating departments to ensure seamless coordination and exceptional service delivery. Your leadership will shape the guest experience, foster team engagement, and bring the Hyatt Centric brand to life through authentic and connected hospitality. 

Rooted in Hyatt’s Purpose - you’ll inspire a passionate team, collaborate across departments, and deliver memorable experiences for guests, colleagues, owners, and the loc...