Director of Operations & SRE at TailorCare

Drive the operational governance at TailorCare as the Director of Operations & SRE. Your mission is to enhance security, reliability, and scalability through hands-on leadership and team development in a hybrid work model.
In this player-coach role, you will first engage technically, focusing on Terraform and incident responses, while shaping the Infrastructure & SRE team’s future. Collaborating with peers in Software and Data Engineering is essential to ensure aligned operational strategies. You will establish metrics that drive accountability and performance.
Key Responsibilities:
• Standardize CI/CD pipelines across teams
• Operate and define SLIs and SLOs for production systems
• Design disaster recovery protocols with HITRUST compliance
• Manage Salesforce and telephony stack integrations
• Foster a self-service environment for improved workflows
Requirements:
• 10+ years in SRE, Infrastructure, or DevOps
• Hands-on Terraform expertise within recent 1...