Director of Operations

Are you ready to make an impact? We are hiring for a
Senior Client Operations Head
(Finance and Accounting) in BGC, Taguig facility.

Join Infosys BPM Philippines and jumpstart your career

Key Responsibilities:

• Drives overall governance including controls and compliance for the account
• Responsible in client executive relationship or stakeholder management
• Strategic leadership and overall engagement/delivery accountability
• Manage commercial discussions and growth opportunities
• Facilitate benchmarking and business transformation
• Experience in profit and loss/financial accountability (revenue, gross margin etc.)
• Directly manages Senior/Ops Managers and cross tower leads

Key Requirements:

• Minimum of 15 years overall experience in the Business Process Outsourcing (BPO) space
• Extensive background in managing customer service Finance & Accounting (F&A) accounts for a Seni...