Director of Recruiting

The Director of Recruiting is responsible for leading and optimizing the full recruitment strategy for both the Contact Center (BPO) division and the Software Development/Technology division. This role requires a seasoned recruiting leader with deep expertise in high-volume BPO hiring, technical recruiting, and Artificial Intelligence (AI) talent acquisition. The ideal candidate is strategic, data-driven, and goal-oriented, with a proven track record of building scalable recruitment processes and leading high-performing teams.

Key Responsibilities

Strategic Leadership & Planning

• Develop and execute an end-to-end recruitment strategy for the Contact Center and Technology divisions, ensuring alignment with organizational goals.
• Lead workforce planning in collaboration with operations, technology, and executive leadership to forecast hiring needs.
• Build, coach, and mentor a high-performing recruiting team across multiple recruitm...