Director Of Rooms

Job Description
Job Description
Primary Responsibilities
Provides supervision, direction and leadership in Rooms Division; Front Office, Concierge, Dusit Club and Business Centre, Housekeeping and Laundry, and Fitness Center, and ensures all departments operate accordingly and in line with the objectives, performance and quality standards as set by Dusit International.
Ensures compliance of minimum service standards and product guidelines as set by Dusit International. Liaises with and obtains approval from Corporate Office for any deviations.
Ensures Rooms Division Departments' Standard Operating Procedures are developed or regularly reviewed and updated according to guests' needs and in compliance with Corporate Policies and Manuals.
Ensures that Rooms Division Departments maintain high level of effective, efficient and professional service according to the hotel Standard Operating Procedures.
Carries out quarterly Rooms Division Checklist.
Prepares annual bud...