Director of Service - Electronic Security/Low-Voltage

WilsonHCG
Full-time New York, New York Operations Specialties Managers
Posted:
June 19, 2026
Location:
New York, New York, United States

Job Description

One of NYC's most trusted providers of Electronic Security, A/V & Low-Voltage system solutions is seeking a new Director of Service to drive & lead strategy, execution & operations! This is a key leadership position for a growing company focused on full scope oversight of service operations, contract retention & client experience. 

  • Oversee service personnel, techs & operations involving service and RMR contracts throughout the NYC metro
  • Projects involve Access Control, CCTV, Intrusion, Alarm, A/V, Security & Low-Voltage systems
  • Execute operational goals, scale metrics, RMR expansion & customer retention
  • Establish, support, measure & track weekly department goals
  • Train, mentor, hire & develop Technician personnel to match the growing expansion of company & department

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Job Overview

Job Type: Full-time
Location: New York, United States
Posted: June 19, 2026
Deadline: July 29, 2026