Director of Strategic Insights at RCL

Lead the Strategic Insights function at RCL - Reitmans Canada Limited, leveraging data to drive decision-making in a hybrid work environment. This role focuses on customer analytics, market intelligence, and actionable insights.
As the Director of Strategic Insights, you will collaborate with brands and cross-functional teams to enhance a data-driven culture. With over 10 years of experience in analytics or research within consumer-driven environments, you will define an enterprise roadmap that integrates customer behavior into strategic planning.
Key Responsibilities:
• Define the Strategic Insights roadmap to unify analytics functions
• Lead customer analytics to improve retention and engagement
• Oversee research programs to inform executive decision-making
• Partner with leadership to embed insights into planning processes
• Build and lead a high-performing insights team focused on innovation
Requirements:
• 10+ years of experience in strategic insights l...