Director of VIP Services

Wynn Al Marjan Island is currently seeking a strong Director of VIP Services to join the resort's Food & Beverage team. The primary duties and responsibilities of this role are as follows:

• Oversee the end-to-end VIP guest journey ensuring seamless high-touch service from pre-arrival planning through to post-departure follow-up across all resort touchpoints.
• Develop and implement VIP service standards, protocols, and training programs to ensure consistency and excellence across all F & B venues, residential accommodations, and event spaces.
• Serve as the F & B and service quality lead for all VIP touchpoints within the Enclave portfolio, ensuring a residential anticipatory level of service that reflects Wynn's design sensibility and commitment.
• Provide strategic F & B oversight for all VIP events, private celebrations, and high-profile functions across the resort's Events & Celebrations Center.
• Provide direct over...