Director, Omnichannel Service & CX Automation

PPG is seeking a Customer Service Director for its operations in Mexico, responsible for leading customer experience strategies across 5K stores. The ideal candidate will have over 10 years of leadership experience in customer service, with a Bachelor's in business or related fields. Key responsibilities include driving sales, implementing process improvements, and managing customer engagement technology. Candidates should be advanced in English and able to manage stakeholders across various locations. PPG provides a diverse and inclusive workplace.
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