Director, Player Development

Leads International Sales and Services teams (including in-house Korean Operations team)
Prepares annual business plans that identify revenue potential by assigned market segments: Casino Marketing programs and systems, Player Development activities and services, Junkets and special events
Controls expenses to achieve an acceptable rate of return for invested expenses and complimentary services
Maximizes the use of Solaire Club membership list to increase play, length of stay, and visits of targeted members; develop communications plan and identify tiers; coordinate direct mail and e-mail program including monthly newsletters, birthday cards, etc; provide tickets, VIP passes, and special offers to both events and entertainment to attract target customer
Lead overall Korean markets for both locally based customers and international-based customers.
Ensures that performance standards are achieved for customer service, operating procedures, internal audit, regulatory compl...