Director, Program Delivery

We are seeking an experienced and dynamic Director, Program Delivery to lead the successful execution of complex Salesforce and Certinia programs across multiple clients. This role requires a strategic leader with a strong track record of managing large-scale program portfolios, ensuring on-time delivery, high-quality results, and exceptional client satisfaction. You will collaborate cross-functionally to align delivery with business objectives and drive continuous improvement within our Professional Services organization.

Primary Responsibilities

• Lead and oversee the delivery of multiple implementation programs, ensuring programs meet scope, schedule, budget, and quality standards.
• Manage and mentor a team of program and project managers, fostering professional growth and high performance.
• Develop and maintain strong relationships with clients and internal stakeholders, acting as a trusted advisor and escalation point. Support program ...