Director, Retail Finance Operations

Position Information

Department:

YMFC-CA Location:

480 Gordan Baker Rd

Hybrid

Status:

Full Time Reports to:

General Manager - Strategy, Sales, & Operations Summary of Responsibilities

The Director of Retail Finance Operations will be primarily responsible for oversight and control of the credit, funding, customer service, collections, default management, recovery, and remarketing activities within Yamaha Financial Services Retail Finance. Effectively leading the teams and managing critical vendor relationships will be key to success in this role. As a leader of Retail Finance Operations will be expected to bring knowledge and insights to the broader team to help in the long‑term growth and success of the business. Key Duties & Responsibilities

Lead the end‑to‑end loan origination and customer servicing process channel ensuring efficient underwriting, funding, and portfolio management while maintaining comp...