Director, Site Reliability (SRE, SLI/ SLO, Monitoring, Automation)

The Director, Site Reliability Engineering (SRE) will lead reliability, performance, and observability initiatives for a portfolio of Vertafore products. This role owns SLIs/SLOs, incident response, automation, and CI/CD practices for assigned product families. Directors will manage multiple teams and collaborate with Product Development, Cloud Operations, Information Security, and other SRE leaders to ensure operational excellence.



Key Responsibilities


+ Product Reliability Leadership



+ Define and enforce SLIs/SLOs for a subset of Vertafore flagship products.



+ Drive observability strategy across application and infrastructure layers.



+ Release Engineering & Automation



+ Oversee CI/CD pipelines for product deployments using tools like GitLab, Jenkins, Ansible, LaunchDarkly.



+ Implement Infrastructure-as-Code (Terraform, AWS CloudFormation/CDK) for application...