Director, Technology Relationship Management

Role Overview The Director, Aladdin Wealth Client Engagement is responsible for leading strategic client relationships for global wealth management institutions, with accountability for client satisfaction, platform adoption, and successful delivery of Aladdin Wealth solutions. This role operates at the intersection of account management, program delivery, and technical subject matter expertise, acting as a senior advisor to client stakeholders while driving implementation, integration, and ongoing value realization of portfolio construction and analytics capabilities. Key Responsibilities: Client Coverage & Relationship Management Serve as the senior relationship lead for global, systemically important financial institutions (G-SIBs) Build and maintain trusted partnerships with senior stakeholders across investment, front office, risk, technology, and operations Lead account planning, client governance, and strategic roadmap alignment Act as the primary escalation point and ensure hig...