Dispatch Specialist - BOG

Role Overview:

The Dispatch Specialist is responsible for coordinating and executing daily dispatch operations to ensure efficient pickup and delivery of shipments. This role works closely with carriers, drivers, and internal teams to assign loads, manage schedules, and resolve operational issues in real time, supporting service levels and operational continuity.

Key Responsibilities:

• Assign and dispatch loads to carriers or drivers based on availability, routes, and operational priorities.
• Coordinate pickup and delivery schedules to ensure on-time execution.
• Communicate load details, expectations, and changes clearly to carriers and drivers.
• Monitor dispatched loads and proactively address operational issues or changes.
• Work closely with Track & Trace, Carrier Sales, and Operations teams to ensure coverage and execution.
• Document dispatch activities, updates, and resol...