Job Description
Job Title: Dispatcher
About the Company:
Our client specializes in providing appliances services, ensuring customer satisfaction through expert maintenance and repair solutions.
Job Description:
Our client is seeking a proactive and organized Dispatcher for their appliances services team. The ideal candidate will thrive in a fast-paced environment and will be responsible for answering phone calls and scheduling technicians to attend appointments. This role requires comfortability working through Zoom with the camera on during the entire shift.
Responsibilities:
• Answer phone calls and provide customer support.
• Schedule technicians for appointments efficiently.
• Maintain organized records and scheduling systems.
• Communicate effectively with both customers and technicians.
Required Experience and Qualifications:
• Experience in a customer service or dispatch role.
• Profic...
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