Dispatcher

Description
We are looking for a reliable Dispatcher to join a busy onsite operations team. This Contract to permanent position supports a 24/7 call center environment and requires someone who can stay organized, communicate clearly, and respond quickly in a high-volume setting. The ideal candidate brings prior dispatch or call center experience and is comfortable coordinating service activity while delivering strong customer support.


Responsibilities:

• Support round-the-clock operations by working flexible shifts in a 24-hour, 7-day-a-week call center setting.

• Manage a high volume of incoming calls and service requests in a fast-paced dispatch environment.

• Assign and coordinate schedules, routes, or service responses based on operational priorities and availability.

• Communicate timely updates to customers, field personnel, and internal teams to keep activities moving efficiently.

• Monitor dispatch activity using c...