Dispatcher

Job Description

VerTech Digital is an Automation company founded in 2025, dedicated to transforming how businesses leverage technology. From a small team of innovators, we have become a leader in technology solutions, aiding hundreds of companies through AI, cloud computing, and custom software. We are seeking an On Rotation Dispatcher with 4 years of experience in the Computer & Network Security industry to join our dynamic team in Lahore.

Responsibilities

• Coordinate and manage the dispatch of service requests and internal support needs.
• Act as a point of contact for clients, ensuring timely and effective communication.
• Monitor and track service requests to ensure timely resolutions.
• Collaborate with technical teams to prioritize and escape issues when necessary.
• Maintain accurate records of dispatch activities and service outcomes.
• Provide exceptional customer service to enhance client satisfact...