Document & Plain Language Analyst

SUMMARY:
Document & Plain Language Analyst
Claremont
Reporting relation
Manager: PAS Operations and Projects The role is office-based in Cape Town. Full time office based.
Purpose of job
The Documentation & Plain Language Specialist owns the full lifecycle of client-facing and operational documentation across the LISP platform — from paper-era word forms through to the next generation of structured digital forms on form.io. The role is accountable for three interlocking mandates.

• Documentation governance and control
• Plain language ownership
• Digitisation of forms onto form
• Document distribution

Qualification and experience
Tertiary qualification
Essential
BCom, BSc (Informatics), BA with strong writing component, LLB, or equivalent relevant tertiary qualification
Business analysis credential
Advantageous
Certifi...