Document Specialist

The Document Specialist is responsible for capturing, updating, and organizing process documentation across multiple business areas. The role ensures clarity, consistency, and accessibility of standard operating procedures, workflow diagrams, and related materials to support efficient operations and cross-functional initiatives.

Key Responsibilities

• Create, revise, and maintain process documents, standard operating procedures, work instructions, and process maps.
• Ensure documentation aligns with current practices, governance standards, and organizational templates.
• Collaborate with process owners and stakeholders to capture requirements, validate content, and implement changes.
• Organize information into a clear, searchable library with version control and change history.
• Produce supporting materials such as flowcharts, checklists, and job aids to facilitate training and operations.
• Support special projects by documentin...